As the UX design department grows at Coveo we start to get enough manpower to actually create stuff before it’s implemented (yep…). One of these concepts is for an online community.
The idea for this project came from an internal initiative to unify the search on our various websites. You’re probably familiar with how great Coveo is at this kind of problem. Basically, it’s what we do. I was tasked to create mockups for this initiative. As I was working on this, another idea came up. We have Coveo staff who are communicating directly with developers. We have online resources (a lot) that are frequently updated. Maybe we could bring all of this together. We talked about it in our meetings with the design team and soon it started consuming me.